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Whether it's recognised or not, patients and their carers are 'self-managing' during the many thousands of hours they spend at home caring for themselves each year.
Many people suffer from poor health simply because they don’t have the confidence, knowledge, or skills to self-manage effectively.
Better patient self-management leads to better health outcomes, more appropriate health service usage, and lower costs to the NHS.
Supporting self-management is therefore essential if these aims are to be achieved.
Know Your Own Health (KYOH) was founded in 2010 to focus on supporting self-management, working alongside founders of the Expert Patient Programme and the Health Foundation’s Co-creating Health Programme. Since 2014 it has been supporting and leading patient health coaching programmes for the NHS in Primary Care and has worked closely with NHS England to help inform the Health Coaching agenda, a key element of Personalised Care.
We bring to the world of self-management a unique combination. Before focusing on self-management Health Coaching, Know Your Own Health’s founders had provided online communications for the NHS and Department of Health from 1996 to 2010, including the award-winning ‘D-Code’ drugs education ‘behaviour change’ programme and the Expert Patient Programme.
Know Your Own Health have combined knowledge and expertise in the principles of supporting self-management with experience in digital technology. This has enabled more in-depth learning and experience to be gained around delivering supported self-management to achieve the desired outcomes, primarily through a focus on health coaching skills development, resulting from a wide range of outcomes and other data and feedback monitoring.
Online support – Know Your Own Health also continue to offer a range of online services for the NHS, including: